Privacy Policy
Last updated: 31 August 2026
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
The Creative Arts Consultancy ("we", "us", or "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our services, communicate with us, or otherwise interact with our organisation.
We are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection laws.
SofTeq Laboratories provides business and operational support services for creative arts organisations through the trading name of The Creative Arts Consultancy.
Our services may include:
- Marketing and digital presence
- Website management and development
- Advertising strategies and content creation
- Funding opportunities and applications
- General business operations
- Data compliance
- Technology and information security
- IT asset management
Contact Details
The Creative Arts Consultancy
Leeds, UK
support@creativeartsconsultancy.co.uk
Personal Information
- Name
- Email address
- Telephone number
- Job title
- Organisation name
- Business address
- Information you provide when contacting us
Website and Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Website usage information
Client and Service Information
When providing services to clients, we may process information relevant to the services we are delivering. This may include business, operational, technical, or organisational information.
We may use personal information to:
- Respond to enquiries and communications
- Provide and manage our services
- Develop and maintain client relationships
- Improve our services and internal processes
- Manage contracts and business administration
- Process invoices and payments
- Maintain records
- Improve our website and user experience
- Maintain the security of our systems
- Comply with legal and regulatory obligations
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Our security measures may include:
- Access controls
- Secure passwords and authentication
- Appropriate device management
- Secure storage practices
- Regular system and process reviews
- Data minimisation practices
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including for legal, contractual, accounting, or reporting requirements.
When information is no longer required, we will securely delete or anonymise it where appropriate.
Depending on applicable data protection law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to certain types of processing
- Request the transfer of your information
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Where required, we will request your consent before placing non-essential cookies on your device.
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal obligations.
Any updates will be published on this page, and the "Last updated" date will be revised accordingly.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Contact Us